Q: What is EP ONLINE?
A: EP ONLINE is a travel booking platform powered by European Passage Ltd..
Q: Which services are available on EP ONLINE?
A: At present only HOTEL service is available but we are continuously working on some other services & will update very shortly.
Q: All prices are commissionable?
A: No all prices are net payable & non-commissionable, but you can add your own mark up from “User Admin” page.
Q: Can I make another user?
A: Yes, you can make another user belongs to same Agency ID. Go to “User Admin” page, click on “Add a new user account”
Q: How can I edit my user details
A: Go to “User Admin” page, click on “Edit current user details”
Q: What if I am facing any technical difficulty
A: Please contact firstname.lastname@example.org
Q: How to change password?
A: Go to “User Admin”
Q: What if I have any question regarding new booking or general query.
A: Go to “Messages” section & write message to us.
Q: What if I have any query about existing booking?
A: Option 1: Go to “messages “, Click New Message, Select Category, Select EP REFERENCE NO.
Option 2: Go to “Manage Booking”, Click new message or reply in related Messages